Frequently asked questions
Everything you need to know about orders, payments, refills and the API.
Payments
Which payment methods are supported?
Bank transfer, EasyPaisa, JazzCash, Binance Pay, USDT and — where enabled — card payments and 100+ cryptocurrencies. See the Add Funds page for the methods available in your region.
How long does it take for a deposit to be credited?
Automatic gateways credit instantly. Manual payments are verified by our team, usually within 5–30 minutes.
Orders
How fast are orders processed?
Most orders start automatically within minutes of being placed. Each service shows its average completion time before you order.
What happens if an order drops?
Services marked with a refill guarantee can be refilled from your Orders page during the refill period. Undelivered parts of partial orders are refunded automatically.
How does refill work?
Open the order, click Refill and we will request a top-up from the service. You can track the refill status on the Refills page.
Can I cancel an order?
Orders for services that support cancellation can be canceled while pending or in progress. The undelivered amount is refunded to your balance.
Security
Do I need to provide my password?
Never. We only need the public link or username. Anyone asking for your password on our behalf is not us.
API
Do you provide API access?
Yes. Every account has an API key compatible with the standard SMM panel API v2, so you can resell our services from your own panel or scripts.
Still have questions?
Our team is available 24/7.